Refund policy

Refund Policy — Wardenly

At Wardenly, we want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all orders.

30-Day Money-Back Guarantee If you're not happy with your order for any reason, contact us within 30 days of your delivery date at support@wardenly.shop and we'll issue a full refund.

No Returns Required We do not require items to be sent back to us. Once your refund request is approved, your refund will be processed and returned to your original payment method within 5-10 business days.

How to Request a Refund Email support@wardenly.shop with your order number and the reason for your request. Our team will get back to you within 1-2 business days.

Order Processing & Shipping Orders are processed within 1-2 business days and typically arrive within 4-9 business days depending on your location.

Damaged or Incorrect Items If your order arrives damaged or you received the wrong item, contact us within 30 days of delivery with photos of the issue and we'll make it right, either with a refund or a replacement.

Refund Timing Approved refunds are processed within 1-2 business days and may take an additional 5-10 business days to appear on your statement depending on your bank or payment provider.

Questions? Reach out anytime at support@wardenly.shop